Privacy policy

This page is maintained by NoCouch Labs to explain how NoCouch handles your data. It is app-owned editable content, not an independent verification or certification.

What we collect

• Account info: email, name, sign-in identifiers.
• Profile: age, sex, height, weight, goals, dietary preferences, training experience.
• Activity data: workouts, sets, food logs, weight logs, water/steps/sleep entries.
• Optional: progress photos and body measurements you upload.
• Diagnostic data (only when you submit a bug report or a crash occurs).

What we do not collect

• Payment card numbers (handled by our payment processor).
• Passwords in plain text (they are hashed by our auth provider).
• Precise location, contacts, or device identifiers beyond what your browser sends.

How we use your data

• To operate NoCouch: save your workouts, food logs and progress.
• To personalise coaching from Ryu based on your goals and history.
• To improve reliability using aggregated, non-identifying analytics.

Sharing

We do not sell your personal or health data. We share limited data only with the processors that make NoCouchwork (hosting, database, AI model provider, error monitoring). Each processor is bound by a data processing agreement.

Retention & deletion

You can delete your account at any time from Settings → Support & Legal → Delete account. This immediately removes your profile and all associated data. Backups are purged on our regular rotation cycle.

Your rights

Depending on your jurisdiction, you may have rights to access, correct, export or delete your data. Email support@joinnocouch.com and we will respond within a reasonable time.

Security

Data in transit is encrypted with TLS. Data at rest is encrypted by our hosting provider. Access to production systems is restricted to authorised personnel.

Contact

Questions? Reach us at support@joinnocouch.com.